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Drug Shortage / Backordered

Drug shortages can occur for a variety of reasons, some of which may include manufacturing issues and delays, concerns with the manufacturer quality system, natural disasters, increased demand for a drug, active or inactive ingredient shortages, or due to manufacturer discontinuations. Drug shortage can adversely impact patient care and result in in delays of medical procedures.

Apocus is an FDA registered, Apocus outsourcing facility that specializes in compounding back-ordered, discontinued medications. Physicians and hospital systems should obtain drugs on the shortage list from a Apocus outsourcing facility since quality is integrated into every product. All injectable medications are tested for potency, sterility, bacterial endotoxins limits, and subvisible particulate matter prior to release.

The FDA maintains a database of the Current and Resolved Drug Shortages and Discontinuations on their website. Click here to see the drugs currently in shortage.

If you are experiencing issues due to drug shortages, please enter your requirements below so we can meet your needs. We will reply within 2 hours.

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TERMS AND CONDITIONS OF SALE

These terms and conditions, together with any other agreement entered to between Apocus and customer, are the sole and complete contract between customer and Apocus in respect of the products purchased by customer from Apocus and supersede all prior oral or written understandings. Apocus rejects those provisions of any order, offer, or other communication from customer, which are additional to, different from, or conflict with the terms hereof. Neither Apocus delivery of the products nor any other action at ay time on the part of Apocus shall constitute acceptance of such additional, different, or conflicting terms. Customers shall be bound by all the terms of the agreement, including these terms and conditions when customer accepts this agreement by failing to object in writing hereto within a reasonable time and acceptance of delivery of the products.

CLAIMS AND RETURNS

Apocus does not accept returned products in the normal course of its business and will only accept returns and provide credit in limited circumstances.

Credit will be issued in the following circumstances:

Products shipped in error or in incomplete quantity by Apocus are subject to full replacement or credit will be given for the amount invoiced provided Apocus Customer Service Department is notified within three (3) business days of receipt of the shipment.

Product shipments that have been damaged during shipment will be replaced or credit will be given provided damaged items are reported and appropriate documentation has ben provided to Apocus Customer Service Department within three (3) business days of receipt for credit to be issued.

The customer must contact Apocus Customer Service Department at info@apocus.com to determine the appropriate disposition of the damaged shipment.

Products that are demonstrated to not meet the agreed product specifications of Apocus will be replaced or credit will be given for the amount invoiced provided Apocus Customer Service Department is notified within (3) business days of first discovery of defect.Products that recalled.

For all product return requests the customer should contact Apocus Customer Service Department at info@apocus.com or 1-888-412-5929

LIMITATIONS OF LIABILITY

Apocus shall have no liability for punitive, indirect, incidental, consequential, or special losses or damages of any kind, including, without limitation, lost profits, even if Apocus has been notified of the possibility of such damages. These limitations are agreed allocations of risk.